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Contact Information


Please email any training or content questions to In addition, if there are aspects of the instruction or design of this training that present barriers to your inclusion or to an accurate assessment of your achievement, please communicate this by email to

Technical Support:

Please reach out to if you need technical support, have questions about our website's accessibility or find any pages on the website that do not validate or that pose any other accessibility barriers. Please include as much detail as possible in the email about the issue, including screenshots. Our team is here to support you as quickly as we can. Response times are fastest between 9:00 a.m. - 4:30 p.m. Monday through Friday. Request for support outside of those times may receive a delayed response.

Certification Process:

The Ohio Legislature created 16 Regional State Support Teams to assist school districts and community schools with school improvement activities, such as working with schools to improve their state report cards, special education profiles, collaboration with families, and training. You will be working with the SST in your region near your home.

Upon completion of this training, a notification will be shared with the Regional State Support Team (SST) office near you and you will be placed on the surrogate parent list. A contact from the assigned Regional State Support Team will respond with the final surrogate parent certification process.

Training Features

Video Presentation:

Each module provides a video presentation explaining key concepts and resources to support the surrogate parent role. Some videos include an interactive reflection question. The video will pause as the question box appears. After typing a response in the question box, select “Next” to submit your answer. You can then close the question box by selecting the X and resume the video by clicking the play button in the video player.

External Content and Resources:

The training provides hyperlinks to content and resources from external organizations. Upon selecting the external resource hyperlink, the browser window will then display the information to review. By selecting the “Back” arrow in the browser, you will be returned to training page. If you encounter technical barriers to external content, please email to determine a way to access the information.

Module Assessment:

The training is graded on a pass/no pass basis. A score of “pass” indicates that the participant has scored at least 80% on all quizzes and completed all module activities.

Web Accessibility

We strive to make this website accessible for all users, including people with disabilities. We test and modify this website for optimal usability.

Content on this website is presented in many formats. These formats are generally accessible to users using screen reading software. Some files on the website may be posted as Adobe Acrobat Portable Document Format (PDF) files. Adobe provides their Acrobat Reader software as a free download.

We strive to validate all website pages using the following online validation services: W3C Markup Validation Service (Valid XHTML 1.0 Strict), WAVE Accessibility Validator (No Accessibility Errors).

Additionally, we use specialized services for our video player and transcriptions. Transcriptions are a written form of the dialogue, select sound effects and musical cues, and other relevant audio information that occur in the video. If viewers prefer to see the entire transcript, from start to finish of the video, they can access the Interactive Transcript which appears below the video player. Viewers can also access captions, which are transcripts that appear in the video player and are synchronized to appear along with the audio. Captions can be accessed from the video player after starting a video. For optimum viewing, we recommend expanding the video player to full screen mode so that captions do not interfere with the video content.

Another feature available to support videos is Audio Description (AD). Audio Description is a recorded narrative or audio track that is added when a video contains visual information that is not naturally included in the audio or explicitly stated by the host or narrator. Audio descriptions increase accessibility of visual or video-based content for people who are blind, visually impaired, or otherwise benefit from additional audio supports. If an audio-described version of a video is available, it can be accessed from the navigation bar below the video player.