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Please email any training or content questions to In addition, if there are aspects of the instruction or design of this training that present barriers to your inclusion or to an accurate assessment of your achievement, please communicate this by email to

Technical Support:

Please reach out to if you need technical support, have questions about our website's accessibility or find any pages on the website that do not validate or that pose any other accessibility barriers. Please include as much detail as possible in the email about the issue, including screenshots. Our team is here to support you as quickly as we can. Response times are fastest between 9:00 a.m. - 4:30 p.m. Monday through Friday. Request for support outside of those times may receive a delayed response.

Certification Process:

Upon completion of this training:

A certificate of completion will be issued certifying that every page included within this online training was visited, that sufficient time was spent on each section of the training engaging in the subject area, and that you completed the module assessments and survey questions.